Privacy policy
Our Commitment to Privacy
At Premier, protecting your privacy is a core value that guides everything we do. For over a decade, we have served clients across the US and Canada with trusted refining and processing of precious metals, including Gold, Silver, and Platinum Group Metals. We are committed to safeguarding your personal information and transaction privacy in compliance with applicable laws.
This notice explains how Premier collects, uses, and protects your information online, and outlines the choices you have regarding your data.
To ensure transparency, this privacy notice is linked on every page of our website and wherever personal information is requested.
We pledge to handle your information responsibly and maintain its confidentiality.
Information We Collect
This notice covers all personal data collected through the Premier website.
We collect personal information lawfully and fairly, with your consent where required. This includes details such as your name, email address, phone number, and mailing or business address, provided voluntarily by you.
Common sources of collection include:
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Contact Us Form
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Anti-Money Laundering Forms (Individuals and Businesses)
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Materials Submission and Packing List Forms
We also collect non-personally identifiable information via analytics tools to enhance website performance.
Choosing not to provide certain personal information may limit your access to some services.
We use your data only for the purposes stated at collection or other compatible uses, unless you provide consent otherwise or as required by law.
Please review the privacy policies of any external sites linked from our website; we are not responsible for their data practices.
How We Use Your Information
Personal data is used exclusively to manage purchases, processing, billing, and shipment of your materials.
We do not share personal information with third parties except when required by law or for legitimate business purposes.
If you opt-in to communications, your information will only be used to deliver those messages via trusted third-party service providers.
Contact details provided are used solely to respond to inquiries and provide customer support and are not shared externally unless authorized by you.
Aggregated, non-identifiable data is used to improve our website and user experience.
We will never use or share your personal information for unrelated purposes without providing an opt-out opportunity, except when legally obligated.
Non-Personal Information
Technical data such as browser type, operating system, and ISP domain is collected automatically to improve your browsing experience.
Aggregate usage statistics may be shared with partners and advertisers for lawful purposes.
Use of Cookies
We use cookies to personalize ads and improve website functionality.
Cookies from Premier and third-party vendors like Google help deliver relevant advertising through platforms such as Google Display and Search Advertising, including remarketing and impression reporting.
You can opt out of Google Analytics for Display Advertising and customize your ad preferences via Google’s tools. Cookies do not access any personal information you have not already provided.
Data Security
Premier employs reasonable security safeguards to protect your personal information against unauthorized access, disclosure, loss, or modification.
Children’s Privacy
Our website does not knowingly collect personal information from children under 13, nor is it intended for users under 13.
Accessing and Correcting Your Information
You may request access to your personal data by emailing us from the email address associated with your account or submission.
To correct any inaccuracies, please send a request with evidence of the error.
We may verify your identity before granting access or making corrections to protect your privacy.
Contact Us
For questions or concerns regarding this privacy notice, please visit our contact us page for more support.